Common problems and solutions for alarm systems

The alarm host sounded off immediately after connecting the power

Possible Cause:

The telephone incoming line has not been connected, not well connected or short circuit.

Solution:

Double check, test and secure the incoming telephone line or use other standard phone to test the line to ensure working status.

The alarm host cannot record or partially records

Possible Cause:

The record switch is not turned on. The record buttons not presses down and hold while attempting to record, or not held down all the way.

Solution:

Slide the record switch to the “ON” position; Securely press and hold down the RECORD button during recording. Speak up close to the rear speaker of the host.

Repeatedly receiving the alarm telephone

Possible Cause:

1. Caused by the functions of armed Away or Armed Home)
2. Have already setup time for Entry Delay or Exit Delay.

Solution:

1. In “Armed Home” mode, make sure the sensor or wireless devices triggering is not in the 2nd Defense Line.
2. Ensure the sensordetectors are not active within the system setup Entry Delay Time or Exit Delay Time.

The PIR motion sensor does not work

Possible Cause:

Weak battery power, not switched on, or the PIR motion detector is in the power-down mode

Solution:

Open the sensor shells to install the battery and slide the power switch to “On”. Power down mode may be in affect: “5S”: detect once every 5 seconds “5MIN”: detect once every 5 minutes, please refers to the user’s manual for PIR setup.

The detecting distance of PIR motion sensor gets shorter

Possible Cause:

The ambient temperature in the detecting area is too high.

Solution:

When the ambient temperature in the detecting area exceeds the human body temperature, the detecting distance will get shorter, it’s normal.

The alarm host does not alarm after the new added wireless detector is triggered.

Possible Cause:

Failed to follow the operation instruction of “Adding and Cancelling” sensors/devices of newly added wireless sensor(s)

Solution:

Follow the operation instruction of “Adding and Cancelling” to activate the new wireless sensor(s)

The PIR motion sensor flashes frequently in green.

Possible Cause:

The Battery is low or run out.

Solution:

Replace with new battery of the same voltage specification.