We are glad to disclose some information of our factory. The factory consist of major four departments: Production, Warehouse, Marketing, Financial, Engineer. Our factory covering around 3,000 square meters, with around 50 skillful workers (with legal age). Due to the privacy reason, we herein only give the information of production and warehouse.
How does eRobot work?
eRobot is a home security camera that comes with free mobile apps and adopts advanced "Peer to Peer" technology with WiFi connection capability. eRobot can not only allow user watch high definition video remotely in anywhere, but also can work with wireless sensors for offering alarm notification.
Users can use smartphone or PC to access this IP camera, and watch the live video, recording the video footage in any computers. Furthermore, it supports motion detection, when motion is detected, the eRobot sends an alert via email or push notification to your mobile devices (maximum 5 users). When wireless sensor is triggered (For example: PIR motion sensor detects motion, or intruder open your door/window), the system will send snapshots to your email with push notification.
How do I set it up?
eRobot cameras are elegantly designed and hassle-free to set up. To start, install the smartphone App (App's name - "CoT Pro", available in APP store and Android GooglePlay) on your smartphones, Next, plug the camera to the router for network connection. Go to "CoT Pro" app, "Contact list", the App will automatically search the available IP devices.
How to enroll wireless sensors?
User can add/delete the wireless sensors through smartphone App, Go to [Control] > [Defense Setup], you can enroll/delete the wireless sensors. The system adopts learning technology, working with 433MHz wireless sensors.
Can I pan/tilt the camera from my smartphone?
This pan/tilt camera can allow user control over their smartphones and PC browsers. Both smartphone applications and web interface have Pan/Tilt control buttons to achieve remotely rotate function.
How to Arm/Disarm the IP camera?
eRobot IP camera can work with wireless sensors, user can use the included "CoT Pro" APP to Arm/Disarm the system, or user can choose to use remote controller (remote keyfob) to Arm/Disarm the system.
No alarm notification after triggering a sensor
Please note that if you use the keyfob (remote control) to arm the system, it takes 10 seconds before it is armed, which means, after arm the camera through keyfob, you need to wait 10 seconds. This function is called Arm delay, which allow users exit home without triggering false alarm. If you want to arm the system instantly, you can use the smartphone App to arm the system.
Is this system compatible with your wireless sensors?
Yes, this system is compatible with all our wireless sensors including intrusion detection, fire detection and even flood detection sensors. This IP camera is working with 433MHz wireless frequency.
Does this system work with any siren?
eRobot IP camera has built-in microphone and speaker for two way voice intercom. The speaker also is used as a siren to make yelling sound. The volume is adjustable through the included smartphone APP, and maximum 85dB/m. It doesn't work with separate hardwired or wireless siren.
What is maximum distance for WIFI?
The effective distance of WIFI is highly dependent on the transmission power, throughput and network environment of the router. Generally, three bars of signal strength could ensure a normal working of the camera. Occasionally, user will find that camera under full bars of signal strength still could not show smooth and liquid pictures owing to the fake signal strength bars.
Does this camera work with 3G card?
This WiFi camera utilizes the Ethernet network connection. It doesn't support 3G SIM card, and Erobot works with hardwired Ethernet and WiFi connection.
How much bandwidth does it need for the installation of 4 cameras or more?
It needs only the common family bandwidth for one user to watch a camera at one time for the installation of 4 cameras. However, if the user needs to watch 4 cameras simultaneously, the bandwidth is dependent on the quality of picture or video the user needs, from 256Kbps to 8Mbps. The bandwidth of the remote internet here refers to upstream bandwidth. Within a LAN, user could view the all cameras simultaneously without being affected by the bandwidth.
When adding a device, APP did not prompt the discovery of a new equipment
Please check if the cameras and cell phone are in the same LAN; Please check if the camera's Network indicator keeps on; If cameras and cell phone are not in the same LAN, it is recommended to use the ID number manually add cameras.
When viewing live video, the device reminds the password is wrong
Please check if the remote access password which being set when add the device is right or not. If not, please select edit to re-set it from the list of entries in the camera. If you forget your remote access password of the camera, suggest you to press the reset button to restore the device to factory default (The factory default, the device’s password is empty, the first time add camera, need to create a new password. Otherwise, remote access will not be accepted.)
“Device list” reminds the device is offline
Please check whether the network of the cameras is normal, and network indicator of device is on; Please check whether the router network is normal.
Remote Control Wizard cannot control the camera rotation
Please check if the Remote Wizard is connected with the Cell phone's headphone normally; Please adjust the direction of the Remote Control Wizard, aimed at the camera IR receiver. Some phones need to adjust the volume keys to maximum;
Unable to search the video files during playback
Please check if the SD card is damaged; Please check the retrieval time of the video file, the System Time of the camera;